Contacts

ATTENTION! From 23.12.2020 the Helpdesk changes to a full distance form.

Except for Wednesday, you can only reach us by phone +420 135 545 555, or the helpdesk.mendelu.cz portal.

Contact hours

Monday (remotely):

Tuesday (remotely):

Wednesday:

Thursday (remotely):

Friday (remotely):

 

9:00 - 16:00

9:00 - 16:00

9:00 - 16:00

9:00 - 16:00

9:00 - 16:00

Residence: the ground floor of building Q
Office: Q1.18
Phone number: +420 135 545 555 or +421 902 135 545 
E-mail: helpdesk@mendelu.cz
Web: tech.mendelu.cz/en

 

You will find us on the ground floor of building Q, office Q1.18.

If possible, contact us on the portal before visiting helpdesk

People

doc. Dr. Ing. Jiří Rybička

 [Head of Department]

 He is in charge of the concept and operation of user requirements management (helpdesk), cooperates with other departments in optimizing user support, solves the strategy of ensuring the operation of information technology in cooperation with faculty integrators and other persons. He is also in charge of the administration of the OBD system - publications, projects of the internal grant agency, and the corresponding reports.

Bc. Michelle Jantulíková 

Sorts requests in the Helpdesk, performs first level support, and solves network connection problems in university buildings and dormitories. She also occasionally reviews manuals and frequently asked questions. Participates in the creation of Helpdesk websites.

Martin Patočka, DiS.

Handles first-level requests on the Helpdesk and participates in the creation and revision of manuals.

Ondřej Šabrňák

Handles first-level requests on the Helpdesk.